The Website is published by:
FLAG & KO
Simplified Joint-Stock Company with a share capital of 1,000 euros
Registered with the Paris Trade and Companies Register (RCS) under number 851 395 335
Registered office: 229 rue Saint-Honoré, 75001 Paris, France
Intra-Community VAT number: FR59851395335
Business activity: Mail-order sales via a specialized catalog
NAF code: 4791B
Customer Service:sav@ericflag.com
Publisher: Eric MERMOD
The Site is hosted on the Shopify platform, which is provided to merchants based in France by:
Shopify International Limited
2nd Floor, Victoria Buildings
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland
The Site is operated under the Eric Flag brand.
ERIC FLAG
Foreign limited liability company
Registered in Switzerland under number CHE-474.259.231
Registered office: Route de Cossonay 59, 1008 Prilly, Switzerland
Contact: eric@ericflag.com
All content on the Site, including but not limited to text, photographs, videos, logos, trademarks, graphics, illustrations, icons, sounds, software, and design elements, is protected by intellectual property rights.
Any reproduction, display, modification, publication, adaptation, transmission, or use—in whole or in part—of the elements of the Site without prior written authorization is prohibited.
The processing of personal data carried out in connection with the Site is described in the Privacy Policy, which can be accessed from the Site's footer.
For any inquiries regarding your personal data, you can use the contact information provided in the Privacy Policy.
The Site uses cookies and other trackers in accordance with the terms described in the Cookie Policy, which can be accessed from the Site's footer.
To exercise your legal right of withdrawal, you can use the dedicated page “Exercise My Right of Withdrawal,” which is accessible from the footer of the Site.
This feature allows you to submit your notice of withdrawal online and receive a confirmation of receipt by email.
In the event of a dispute, please contact our Customer Service department first at sav@ericflag.com.
In accordance with the provisions of the Consumer Code regarding consumer mediation, consumers may seek the assistance of a consumer mediator free of charge to reach an amicable resolution of a dispute with FLAG & KO, provided they have first submitted a written complaint to Customer Service.
After first submitting a written request to our Customer Service department, and if no satisfactory solution is reached or no response is received within a reasonable time, you may contact the following mediator:
CM2C — Consumer Mediation Center of Judicial Mediators
49 rue de Ponthieu
75008 Paris
France
Website: https://www.cm2c.net
Phone: 01 89 47 00 14
We look forward to hearing from you.
sav@ericflag.com or on WhatsApp for an even faster response!