Shipping & Returns
For a delivery in France, Belgium or Luxembourg, it is possible to choose a delivery in relay points (via Mondial Relay) as well as a delivery at home.
For all other countries in the world, only home delivery is possible.
Our approximate delivery times are as follows:
France
2 to 3 working days with tracking (by Colis Privé or Colissimo depending on postal codes).
European Union countries
4 to 5 working days with tracking (via B2C Europe).
Switzerland
5 to 6 working days with tracking (via Colissimo Expert International).
Rest of the world
5 to 15 working days with tracking depending on destination.
As soon as your order is shipped, an email will be sent to you. This email contains a tracking link that will allow you to follow the delivery of your package.
You can track your parcel at any time by clicking here.
It is indeed possible that your order is sent in several shipments.
This is particularly the case when it contains a pre-ordered item or a large product (such as our Calisthenics bar, Dip Bars and Parallettes) which must be shipped separately.
If you have any doubts, you can track the progress of your order by clicking here.
First of all, we invite you to check your inbox and your spam/junk mail section to make sure that no confirmation email has been received.
If you have any questions, please do not hesitate to contact us by e-mail [email protected] or WhatsApp for an even faster response 🚀
Purchasing & Payment
Our products are shipped from France, a member of the European Union. Consequently, deliveries to EU member countries are not subject to any taxes or other customs duties.
Nevertheless, for deliveries to countries outside the EU (e.g. Switzerland), customs charges may be invoiced to the customer, generally depending on the value of the goods. We have no control over the customs fees charged, nor can we provide an estimate.
Yes, we offer you the payment in 3x without fees.
Affiliate program
Would you like to become an enthusiastic representative of Team Eric Flag?
We offer you the chance to work hand in hand with us 🤝 and earn commission on every sale you refer.
Find out more here: Affiliate Program